SIMABREW RETURNS & REFUNDS
Thanks for shopping at Sima Brew.
If you are not entirely satisfied with your purchase, we’re here to help.
All BESPOKE AND OUR COLLECTION SALES are final. No refunds. We do not offer returns, exchanges, or alterations. Please make sure to order the correct size, refer to our Size Guide.
Below Offers applies to Ready-to-wear and Accessories.
A return must be requested within 7 days of receiving your order. Once you receive your authorization number, the return must be back to us within 10 days.
All returns must be authorized by us before sending merchandise back.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment).
You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
If you receive a refund, the cost of return shipping will be deducted from your refund.